Account Deletion

1. How to delete your account

Account deletion happens directly inside the Q-Audion app — no need to contact support:

• Open Q-Audion and go to Settings
• Select Profile (or the Account section)
• Scroll to Delete account
• Confirm in the dialog — this action is irreversible

On confirmation, the app sends a deletion request to the server (DELETE /account) and immediately wipes all local data on the device.

2. What gets deleted

• The account and the phone-number hash identifier (PhoneHash) associated with it — the server never stores the raw phone number, see the Privacy Policy
• The device's cryptographic keys and active sessions (access tokens are invalidated)
• The local contact list and the peppered hashes registered for contact discovery
• Profile (display name, photo), status and preferences

Messages, calls, and file attachments are end-to-end encrypted: the server never keeps a readable copy of them, so there is nothing to "delete" server-side for that content — it simply becomes unreachable once the device and its keys are wiped.

3. If you can't access the app

If you've uninstalled the app or lost access to your device, email info@q-audion.com with the extension or phone number associated with the account: we'll process the deletion request manually within 30 days, under GDPR Art. 17 (right to erasure).